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FAQ

FAQ

Frequently Asked Questions

 
Location  
Are there any grocery stores or shopping areas near your community? Costco, Publix Supermarket, and Winn-Dixie.
What is the closest airport to your community? St. PeteClearwater International Airport
Who are any major employers or businesses near your community? Sunstar Paramedics, PharmaLink, BCH Mechanical LLC, and Morgan & Burt Electric Co Inc
What is the closest major city? Saint Petersburg, FL
   
Maintenance  
What will you do to prepare my apartment before I move in? To prepare a home, we deep clean, change the locks, paint, and shampoo or replace the carpet.
Do I have to be present for a service technician to perform any work? It is up to you! You can let us know your preference! 
Do you have on-site maintenance? Yes
An item in my unit needs repair. How do I get help? You can place a work order through your Rent Cafe account.
How can I contact emergency maintenance? Call the office number. 
What happens if I am locked out? Call the front office to unlock your apartment home for a $50 fee if you are locked out during office hours. If you are locked out after hours, call a local 24-hour locksmith.
   
Amenities  
During which time periods are the pools and decks available for use? Dusk - Dawn
Is there an on-site dog park? Yes, we have a bark park with an agility course.
Is your community pet-friendly? Yes, we love pets! Our pet fees are $350, plus $25 rent per pet.
Which appliances come standard? Energy Star appliances, dishwasher, microwave, fridge, in-unit washer, and dryer in select units.
Do you offer furnished apartments? No
Do you work with any furniture rental companies? No
Are garages or covered parking available? No
   
Admin  
How long does it take for an application to be approved? 72-hours
What are my options for paying rent? WIPS or Rent Cafe 
Am I required to purchase renter's insurance? Yes. We require proof of insurance coverage for your apartment home of a minimum of $100,000.
If my situation changes, can I get out of my lease? Yes. We require a 60-day notice and a buyout fee to be paid.